Shipping & Returns Policy

Shipping & Returns Policy

Shipping

At DesignVerve, we take shipping seriously—because getting your drip on time matters. We deliver nationwide in Pakistan within 3-5 business days and ship internationally within 7-14 business days, depending on the region.

We partner with multiple trusted courier services like TCS, PostEx, and others, ensuring your order reaches you safely and swiftly.

Limited-Time Free Shipping! Sometimes, we get generous and offer free shipping for a limited period. Keep an eye out—you never know when the next deal drops!

We work on a cash-on-delivery basis, so no stress about lost orders. Just sit back and wait for your premium oversized tee to land at your doorstep.

Order Cancellations

Changed your mind? No problem! You can cancel your order before it has been shipped—but once it’s out for delivery, it’s officially yours!

Returns & Refunds Policy

At DesignVerve, we stand by our commitment to delivering premium streetwear with unmatched quality. While we strive for perfection, we understand that sometimes things don’t go as planned. That’s why we offer a hassle-free return and exchange policy, but with a few important conditions to ensure fairness for both parties.

Eligibility for Returns & Exchanges

We accept returns and exchanges in the following cases:

  • If you receive a damaged, defective, or incorrect item (must be reported immediately).
  • If the size doesn’t fit, we offer exchanges to ensure the perfect fit.

Important Conditions for Returns

To maintain transparency and fairness, we have a strict return policy with the following conditions:

Mandatory Video Proof: To claim a return for damage or defects, you must provide a clear unboxing video showing the issue upon opening the package. This ensures transparency and helps us process claims efficiently.

Returns Are Not Accepted If:

  • The item has been worn, washed, or altered in any way.
  • The request is due to a simple change of mind—please shop with confidence!
  • No video proof? No return. If you didn't film it, did it even happen?

💡 Tip: To avoid size issues, we highly recommend checking our detailed size chart before placing your order. This saves time and ensures you receive the perfect fit.

How to Initiate a Return or Exchange

If your order meets our return criteria, please contact our support team via DM or email at designverveofficial@gmail.com , and we’ll guide you through the process. We aim to resolve any valid concerns swiftly because your satisfaction is our priority.

At DesignVerve, every piece is crafted for those who dare to be different—and we want you to wear it with confidence. Let’s make sure every order is a perfect fit!

Got questions? Hit us up—we’re always here to help. 💬